FAQ
Where are these rugs from?
Whilst we can’t pin down the exact location, we are reliably informed that they originate from Afghanistan on the Afghan-Persian border and are made by various Balochi tribes.
What is a Mihrab?
Mihrab, sometimes spelled “mehrab” or “mehraab”, is a niche in the wall of a mosque that indicates the qibla, i.e. the direction of Ka’aba that Muslims should face when praying. The wall is called the qibla wall. The mihrab gives the impression of a door or a passage to Mecca and in some sufi traditions it symbolises the doorway to heaven. In the context of the prayer rug it identifies the top of the prayer mat that points towards the direction of the Ka’aba and thus the rug is a “mihrabi” rug.
Where do you ship to?
Shipping within the UK is £10.00 For rest of the world we charge £30.00 this covers the extra cost of shipping. Please note that you will be liable for any import duties that your country applies (if any), in most cases this will not be a problem or it will be a small amount.
| Country | Cost |
| UK | £10.00 |
| ROW | £30.00 |
You used to ship for free to UK customers, why are you charging now?
This was an introductory offer which we had hoped to keep indefinitely, unfortunately, due to rising costs of shipping it is not viable for us to offer free shipping within the UK at present, this offer may return in future depending on circumstances.
Do you just supply prayer rugs?
No, we can obtain floor rugs as well.
What size of rugs do you sell?
Prayer rugs vary in size and are typically 3ft x 5 ft, floor rugs can vary from small to very large. If you want a specific size please contact us we may be able to source the size for you.
Do you do discounts for people purchasing two or more rugs?
Yes! We can arrange special deals for people buying more than one rug, please contact us!
What payment methods do you take?
At the moment we can take valid cheques that are drawable at UK banks, bank transfers and Paypal payments. PayPal is the least preferred option.
Do you have a shop?
No, as we are a small concern and we carry a very small amount of stock we don’t have a physical shop.
Can I view the rugs in person before I buy?
Yes, this can be arranged, please contact us via the contact page if you would like to do this.
What is your refund policy?
We are sure that you will be 100% satisfied with your purchase, however, in the unlikely event that you don’t like the rug please send it back to us for a full refund. Please note that unless the rug is damaged or soiled when it is delivered, you are responsible for the return shipping costs.